J'ai ecris à catrina :
Hi Catrina,
I've received the Mano on thuesday 27 nov. thank you to make your possible but my dollshow was on december 02 ....
After inspected the doll I thought I need to work so much to make him nice that I was not able to finish it for my doll show.
I tell you first I always receive my dolls without sanding and make up, so it is not problem for me to do the work and I use to see dolls directly coming from the mold (I mould myself)
I've bought from VOLKS, LUTS, DOLLMORE, UNOA, DOLLKOT, DOD,SOULDOLL, LATIDOLL .. and never I 'd received a doll in this way.. even from china companies : Dollzone and AOD, always only molds lines have to be sand.
I haven't receive a doll like that, all the surface of the body is dimpling and there are smears on legs & some little holes on eyeled, finger, wrist, heel made by air-bubbles.
I don't know how many hours I will exactly need to repair this... at last what is repairable.
About the face : dimpling too and a serious asymetrie, too much for the natural one, the left side is completely in bias & the eyes are vulgarly cut , one is definitively dammage on the low eyelid.
[ici jai mis des PHOTOS de la tete]
The first problem for me that I should'nt use my invest as expected, and the second is that I consider the quality of this product not equal to the price asked.
So I am very disappointed.
I hope to receive a new face from you if the original mold is not like the head I already have of course.. if yes , let's down.
ANY WAY I will keep the doll because :
first : I don't want to pay more by ship it again
second : I need this body and in spite of making defects it is beautiful (exept feet too small indeed).
I'm very sad about this purshase.
Sorry.
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et voilà sa reponse en "quote" et re: la mienne entre deux : - Citation :
- 1. The Mano are sold unsanded. They are made by a one artist studio in
Korea. Limhwa will be a feature cover story in the new Haute Doll
magazine, and you can read about the artist. All the other companies you
mentioned, most of them do not sand the dolls either. You must pay extra
to get sanding service. Limhwa is a one-artist studio, so she cannot do
the sanding for customers.
I was sure you'd tell me that , and it doesn't care of my previous mail at all!
I took notice about that of course, but you ignore what I said previously!
- Citation :
- 2. If your faceplate is damaged or there are defects, we can replace it.
Just return the face to us, and we will get another face for you in the
next ordering period.
In many cases, there could be extremely tiny defects because the dolls are
casted by hand in a small studio. This is very common, and I'm sure since
you cast dolls yourself you know it is true.
the studio is so small it can do a good job!?... so reduce your price in future because the defects are not tiny
Sometimes I have defect on my heads too but I don't sell them.
As i said i keep the doll and don't mind for the face... I don't want to pay a shipping for that and wait until ... I don't know... to get a new one... anyway I bought this doll for the body only in spite I've paid for all, I was agreed with that ...
- Citation :
- 3. As far as the asymmentry, Limhwa does not make dolls without human
style faces. Small amounts of asymmetry are like human beings. If you
look at your left and right, you will see this is the case. Limhwa tries
to make dolls like an "art doll," not a face which is completely
symmetrical like a robot. This gives the doll character like a person. It
is not a defective trait.
I took notice about that of course, but you ignore again what i wrote previously .. such an asymmetrie show a deep problem of personnality , no?...
You forgot to speak about the price those dolls are sold ?!
- Citation :
- This is the only contact we have received which is unhappy.. Everyone has
been very happy with Mano. I can help you get another face if you feel
the defects are so severe. Please send us a photograph of the defects in
the face, and I will send it to the artist so that she can make an
exchange. Again, we have not ever had any reports of defects, so I am
very sorry this was the case for you. We will look at your photographs and
contact the artist.
So I'm really unlucky, but as I said in my previous mail : I keep the doll because i need this body and I think now (following your indications ) that I will receive the same one next time ... in a few month !
Well, thank you for you robotic reply, in france we call that : "foutage de gueule" I don't know how to tell you that in english, sorry.
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VOILA! histoire de mettre les choses au point. Pour la partie de foot :
Pandore : non! j'ai pas lancé la tete j'ai utilisé un
subterfuge Vavoom, oui j'y avais pensé mai on n'a pas le droit au coup de pied non au rugby!?
T'inquiète pas trop
Bake .. en fait il a pas touché le sol après l'envol !